Privacy Policy

This Privacy Policy outlines how The Long Game collects, uses, stores, and protects personal information shared through our website and athlete transition program.

Introduction

This Privacy Policy outlines The Long Game (“we”, “our”, or “the Program”) practices with respect to information collected from users who access our website or participate in our athlete transition program (collectively, “Users”).

The Long Game is an athlete transition program designed to support individuals moving from sport into life, career, and personal development beyond athletics.

Grounds for Data Collection

We process your personal information where necessary to:

Provide you with our athlete transition services.

Support your personal, professional, and career development.

Protect our legitimate interests.

Comply with applicable legal and regulatory obligations.

By using our website or services, you consent to the collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

What Information We Collect

We collect two types of information:

Non-personal Information: browser type, device information, operating system, language preferences, access times, and website activity such as pages viewed, clicks, and interactions.

Personal Information: full name, email, phone number, address, athlete background, sporting history, career interests, education, work history, goals beyond sport, and information shared during program participation.

We may also collect device-related information such as IP address and approximate location data.

How We Receive Information About You

When you voluntarily provide details through registration or participation.

When you engage with our website or services.

When we receive data from third-party providers such as analytics tools or public platforms.

How We Use Your Information

Deliver and personalise athlete transition support.

Communicate with you about your progress, opportunities, and program updates.

Provide coaching, mentorship, and development resources.

Improve our program through analytics and feedback.

Share relevant opportunities such as education, partnerships, and career pathways.

We do not use your data for recruitment placement purposes.

Use of Artificial Intelligence (AI)

We may use AI tools to support our services, including:

Analysing participant profiles to tailor program support.

Identifying relevant opportunities or resources.

Generating insights to improve program delivery.

All AI-supported outputs are reviewed by a human. We do not make fully automated decisions that significantly affect individuals.

Sharing of Information

We do not sell or rent your Personal Information.

We may share information with trusted third parties for hosting and operating our platform, delivering program services, analytics and performance tracking, and marketing communications where appropriate.

We may also disclose information if required by law or to protect rights, safety, or prevent fraud.

User Rights

You may request to:

Access your personal data.

Correct inaccurate information.

Request deletion of your data.

Restrict or object to processing.

Receive a copy of your data.

Lodge a complaint with a relevant authority.

Retention

We retain your information only as long as necessary to provide our services, support your transition journey, and comply with legal obligations.

We may update or remove outdated or inaccurate information at any time.

Cookies

We use cookies to improve user experience, track website performance, and personalise content.

You can disable cookies via your browser settings, though some features may not function properly. We may also use tools such as Google Analytics to understand website usage and improve services.

Third-Party Services

This Privacy Policy applies only to information we collect. Third-party websites or services may have different policies, and we encourage you to review them separately.

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

International Data Transfers

Your data may be processed outside your country. Where this occurs, we ensure appropriate safeguards are in place.

Marketing

We may send you relevant updates and opportunities. You can opt out of marketing communications at any time.

Corporate Changes

If The Long Game undergoes a business transition such as a merger or sale, your information may be transferred as part of that process.

Minors

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect data from minors without authorisation.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will take effect once published on our website.

Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at contact@thelonggame.co.nz.